FAQs

We’ll start with a call to discuss the scope & direction of the project. Then we put together a list of deliverables - what will be delivered at the end of the project. To commence, a 50% project retain is due.

We then begin the development phase. Each project goes through a multi-stage process that includes multiple rounds of feedback & opportunities to experiment to achieve the desired outcome.

Once the deliverables have been signed off in full, we then support rollout across all relevant channels & start production for any print or merchandising, to be delivered to you or dispatched directly to your recipient list.

Yes! Our studio is based in Twickenham in South London, but we are able to deliver projects or ship prints across the world. We’ve already worked with several clients across the USA in particular.

I’m a modular web design specialist, which means I’m able to work across a range of platforms, including Squarespace, Wix, HubSpot, Shopify, Wordpress, & Framer.

For client email marketing campaigns I can work across most major CRMs or email marketing software, including Mailchimp, ActiveCampaign, HubSpot, Shopify, Squarespace & Wix.

No, all website projects come with search engine optimisation to ensure your site shows up effectively in search results.

Yes! We not only offer custom wedding stationery, but also signage, decor, & wedding website design across Squarespace, Wix, Framer, Canva, & Wordpress.

Yes. We offer an addressing & dispatch service to help save you or your team time on events admin.

Yes! We also work with some of the highest-quality print providers, both in the UK & globally to reduce the carbon footprint of each project. We endeavour to source suppliers local to our clients wherever possible.

Yes, we are able to die-cut all printed items, like wedding stationery into most shapes. Popular options include arch, pebble, circle, or square. More complex custom designs & gatefold latticework sleeves are also available.

Yes! We work with specialist print suppliers to provide metallic foiling, UV gloss, white ink, & hand-finishing to give our bespoke stationery services a luxury finish for private & corporate clients.

Yes! We are able to create completely custom fabric stationery in house. This includes small items like dinner menus & large items like banners & welcome signs.

All of them. We work remotely with our global clients, but are able to provide on-site support to UK-based clients across London & the South East. If you have a project that requires longer distance travel, reach out & we can let you know what we can do to support you.

Yes, we do take private commissions, depending upon availability. These can be undertaken as digital projects, or in traditional media as a physical piece.

Please reach out to us at hello@phoebeperson.com & we can answer any other questions.